The holidays are coming, and so is the chaos. In this episode, Kasey shares a practical plan to help you get ahead of the curve. From staffing and menu prep to standout promotions and elevated guest experiences, this episode gives you the tools you need to make the most of the busiest and most profitable time of the year.
If the holiday season usually feels overwhelming, this conversation offers a grounded approach that helps you stay calm, prepared, festive, and fully booked.
You’ll learn
✅ How to prep your staff and systems for high volume service
✅ Menu planning tips that balance creativity with efficiency
✅ Marketing ideas that drive bookings and build buzz
✅ Ways to surprise and delight guests for lasting loyalty
Action steps to try this week
- Review your staffing plan and update your training schedule
- Identify three menu items that are easy to execute under pressure
- Create a simple holiday promotion and schedule posts in advance
- Add one signature holiday touch to the guest experience
- Build a holiday checklist that covers inventory, service flow, and prep
Tools to help you thrive this holiday season
