Great food brings people in, but it is your team that keeps everything running. In this episode of No Reservations, Kasey Anton shares real-world insights on how to build and maintain a positive workplace culture. You will learn how to retain top talent, reduce drama, improve morale, and create a work environment where people feel proud to show up.
If you want a stronger team, better communication, and a more supportive restaurant culture, this episode is packed with practical ideas you can put in place right away.
You’ll learn
- ✅ Why clear boundaries between leadership and friendship matter
- ✅ How Kasey’s “gauntlet” hiring process filters for five-star team members
- ✅ Simple and meaningful ways to celebrate your staff
- ✅ How pre-service huddles and employee journeys shape long-term culture
Action steps to try this week
- Map out your ideal employee journey from day one to year one
- Start daily pre-service huddles with one clear focus point
- Create a simple recognition system that celebrates wins
- Review your hiring process and add one step that helps filter for attitude
- Schedule short one-on-one check-ins with key team members
