In this episode of No Reservations, Kasey Anton explores how restaurants can stay relevant in an ever-changing industry. From zero-proof cocktails and sustainable practices to the timeless value of genuine hospitality, you will learn how to meet modern diner expectations while keeping the heart of your restaurant intact.
Whether you are an established operator or just starting out, this episode offers real-world ideas to help you evolve without losing what makes your restaurant special.
You’ll learn
- ✅ Why mocktails are more than a passing trend and how to profit from them
- ✅ How sustainability can strengthen your brand and your bottom line
- ✅ Why old-school hospitality still matters more than ever
- ✅ Simple shifts to connect with the next generation of diners
Action steps to try this week
- Add at least one zero-proof drink to your menu and promote it on social media
- Replace disposable items with reusable or branded options
- Host a hospitality workshop to refresh your team’s service approach
- Highlight your sustainability efforts in your marketing content
- Ask guests for feedback on what “great service” means to them today
